Regional Branch Manager

09-12P

Description:
For over 70 years, Windsor Federal Savings has dedicated itself to serving the financial needs of our customers. As a full service community bank, we take our responsibility to our customers, to our employees, and to the communities in which we are located, Windsor, Bloomfield, and Granby, seriously. Windsor Federal Savings has maintained steady growth with a sound financial performance. We take pride in our outstanding history of accomplishments and remain committed to live up to our motto of "Neighbors Helping Neighbors."

Regional Branch Manager
The Regional Branch manager will effectively administer the entire retail branch office operations of Windsor Federal Savings. The Regional Branch Manager will direct the customer service and sales activities of our 5 retail branch offices to improve bank-wide efficiency and profitability and to attract, retain, and maintain individual and retail business. This position is also responsible for the management of the Main Office Branch.

The Primary Responsibilities include:
Directs and implements sales and service programs and activities within the retail banking branch network in order to remain competitive within the surrounding financial community. Organizes and directs call programs and provides training and guidance to retail staff. Works with Branch Managers to attain individual branch performance objectives for branch office deposit volume, loan volume, operational efficiency. Provides sales and product training to staff. Addresses customer complaints, questions, and provides financial counseling to customers. Effectively manages the Main Office Branch including various aspects of the day-to-day operations of the office and may provide coverage to other Offices in the absence of the Manager. Holds regularly scheduled staff meetings with all Retail Banking Staff. Effectively manages the performance appraisal and other human resources related processes including hiring. Recommends policies, procedures, to ensure effective operations.

The Position Qualifications include:
Bachelor’s Degree in business, finance, or related field and 6-8 years of experience in retail banking and/or some comparable combination of education and experience. Extensive knowledge of bank products, bank regulations (state and federal), bank operating policies and procedures, employee development, public relations. Good management, supervisory, training, human resource skills. Strong sales and communications skills. Ability to perform under stress when confronted with emergency or unusual situations. Proficient operation of a personal computer, teller terminal, Microsoft Software such as Work, Excel, Outlook. Excellent written and verbal communications skills; strong customer service orientation. Able to maintain relationships that facilitate task accomplishment, to cooperate and resolve conflicts, to recognize needs and be sensitive to others. Able to work independently as well as in a team based environment. Able to learn quickly with a strong attention to detail and problem-solving.

Windsor Federal Savings offers a competitive compensation and benefits package.

Windsor Federal Savings is an Equal Opportunity Employer

Contact:
Janice Kelley
Vice President - Director of Human Resources
Windsor Federal Savings
250 Broad Street
Windsor, CT 06095
Phone: 860-688-8511
Fax: 860-298-6165
Email: jkelley@windsorfederal.com